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What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
As part of respecting the privacy of our website visitors, we do not use any cookies that collect personal information about you. By using and browsing the Wren Sterling website you are giving consent for cookies to be used according to our policy. If you do not consent to cookies being used, you can block or restrict any of the cookies through your browser settings or refrain from using the website.
Details of the cookies we use, their names and why we use them are outlined below.
| Marketing & Measurement | Type Of Data | Notes | 3rd Parties Involved in Processing |
|---|---|---|---|
| To use data analytics to improve the website, products/services, marketing, customer relationships and experiences | (a) Technical (b) Usage | Google Analytics | |
| To send Email Marketing messages about services on offer, and content that we create | (a) Identity (b) Contact (c) Marketing and Communications | We only process data that is compliant with GDPR – We only process data with client permission and don’t store data ourselves. Records of consent are maintained in the CRM by the data controller. | Mailchimp |
| To target display advertising to users that have previously visited the website and shown interesting in our products and services. | (a) Technical (b) Usage (c) Profile | No Identity or contact data is used in this process. Users can opt out of processing in this way by blocking cookies. | Google Adwords & Google Analytics |
| To analyse user’s sessions on the website, by recording their mouse movements and website behaviours to identify website issues and improve the users experience. | (a) Technical (b) Usage (c) Profile | We use this data to measure how users are interacting with our site, which elements of the site are causing problems with the user experience, and if there are any errors with the site. This also includes replaying sessions and watching interactions back. No Contact or Identity information is recorded or processed. Users can opt out by blocking cookies. | Hotjar |
| In order to generate more accurate and granular attribution modelling, third party cookies are used on this website. We have no control over these third party cookies. To find out more about any third party cookie it is advisable to visit the respective site and to review their individual cookie policy. | (a) Technical (b) Usage (c) Profile | Necessary for our legitimate interests (to define customer types and serve relevant messaging to users who are interested in our products & services). No Identity or contact data is used in this process. Users can opt out of processing in this way by blocking cookies. | DoubleClick |
More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However if you are still looking for more information then you can contact us through one of our preferred contact methods.
Email: marketing@wrensterling.com